ARTICLE 1 - PARTIES
1.1. Seller
Name:
Address:
Phone:
Email:
1.2. Buyer
Name – Surname:
ID Number:
Address:
Phone:
Email:
ARTICLE 2 - SUBJECT
The subject of this agreement is to determine the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 4077 and the Regulation on Distance Contracts regarding the sale and delivery of the product, whose specifications and sales price are provided below, ordered electronically by the BUYER from the SELLER's website.
The Buyer acknowledges and declares that they have been clearly informed by the Seller in an understandable and online-appropriate manner about the Seller’s name, title, address, phone number, essential characteristics of the goods, including taxes, sales price, payment method, delivery conditions, and any applicable costs, as well as the right of withdrawal and how to exercise it, along with official bodies to which complaints and objections can be submitted. The Buyer also confirms having electronically verified this preliminary information and subsequently placed an order.
The preliminary information provided on the website and the issued invoice related to the order are integral parts of this contract.
ARTICLE 3 - PRODUCT/PAYMENT/DELIVERY INFORMATION
The type, quantity, brand/model, sales price, payment method, recipient, delivery address, billing information, and shipping fee of the product(s) ordered electronically are as specified below. The billing person and the contracting party must be the same. The information provided below must be correct and complete. The Buyer agrees to cover any damages resulting from inaccuracies or incompleteness in the provided information and accepts full responsibility for any issues caused.
If the Seller deems it necessary, the Seller reserves the right to stop the order if the Buyer’s provided information is inconsistent. In cases where the Seller cannot contact the Buyer through the provided phone number, email, or postal address due to an issue with the order, the order will be suspended for 15 (fifteen) days. If the Buyer fails to contact the Seller regarding the issue within this period, the Seller will cancel the order to prevent further losses to both parties.
Ordered Product(s):
Name, Code: … ; Quantity: …
Total Sales Price: … -TL
Payment Method: Credit Card/Bank Transfer (EFT)
Recipient:
Phone Number:
Delivery Address:
Billing Person/Company:
Billing Address:
Tax Office:
Tax Registration Number:
Shipping Fee: … -TL
ARTICLE 4 - CONTRACT DATE AND FORCE MAJEURE
The contract date is the date the Buyer places the order: ../../....
Circumstances that do not exist or were not foreseen at the time of signing this contract, beyond the control of the parties, which prevent one or both parties from fulfilling their obligations partially or completely, or from fulfilling them on time, shall be considered force majeure (e.g., natural disasters, war, terrorism, rebellion, changes in legislation, seizure, strike, lockout, significant failures in production or communication facilities, etc.). The party affected by the force majeure must immediately notify the other party in writing.
During the continuation of the force majeure, neither party shall be liable for failing to fulfill their obligations. If the force majeure lasts for 30 (thirty) days, either party shall have the right to unilaterally terminate the contract.
ARTICLE 5 - SELLER’S RIGHTS AND OBLIGATIONS
5.1. The Seller agrees and undertakes to fulfill the obligations imposed on them under this contract, except in cases of force majeure, in accordance with the Consumer Protection Law No. 4077 and the Regulation on Distance Contracts.
5.2. Persons under the age of 18 cannot make purchases. The Seller assumes that the Buyer’s stated age is correct. However, the Seller bears no responsibility for any false age information provided by the Buyer.
5.3. The Seller is not responsible for price errors caused by system failures. Accordingly, the Seller is not liable for promotional, design, or pricing errors that may arise due to interventions on the website caused by illegal activities. The Buyer cannot claim rights based on system errors.
5.4. Purchases can be made via credit card (Visa, MasterCard, etc.) or bank transfer. Orders not paid for within one week of the order date will be canceled. The processing of orders begins not when the order is placed but when the required amount is deducted from the credit card or transferred to the Seller’s bank account.
ARTICLE 6 - BUYER’S RIGHTS AND OBLIGATIONS
6.1. The Buyer agrees and undertakes to fulfill the obligations imposed on them under this contract, except in cases of force majeure.
6.2. The Buyer acknowledges that by placing an order, they have accepted the provisions of this contract and will pay in accordance with the payment method specified.
6.3. The Buyer declares that they have been informed about the Seller’s details, the essential characteristics of the goods, taxes, total price, payment method, delivery conditions, and the right of withdrawal, and confirms this information electronically.
6.4. The Buyer agrees that they have read and understood the order/payment/usage procedures, instructions, and warnings related to the product.
6.5. If the Buyer wishes to return the product, they agree not to damage the product or its packaging and to return the original invoice and delivery note.
ARTICLE 7 - ORDER/PAYMENT PROCEDURE
Order:
Once the Buyer approves the total amount, including VAT, for the items added to the shopping cart, the payment is processed through the corresponding bank POS system. Orders will not be shipped without a “Order Confirmation” email.
Payment:
For those who do not wish to use credit cards, a bank transfer option is available. In this case, the Buyer must ensure the transfer includes the correct sender information and order number.
If the credit card is fraudulently used by unauthorized persons, the Buyer must return the delivered product within 10 days.
ARTICLE 8 - SHIPPING/DELIVERY PROCEDURE
Shipment:
Once the “Order Confirmation” email is sent, the product(s) are handed to the Seller's contracted shipping company.
Delivery:
Products are delivered to the Buyer’s address within 10 days, unless otherwise notified. In exceptional cases, this period can be extended by 10 days.
ARTICLE 9 - PRODUCT RETURN AND WITHDRAWAL PROCEDURE
The Buyer has the right to withdraw from the contract within seven days if the product is defective. Returns must include the original invoice and the product in its original condition.
The cost of returning the product is the Buyer’s responsibility. Products customized for the Buyer’s requests are not eligible for return.
Refunds are processed to the credit card or bank account after the returned product is received.